Reframing Accessibility

Football should feel welcoming to everyone.

Today it often doesn't. XS360 connects disabled fans with Matchday Companions — fellow fans of the same club, going to the same match, who share the day. No fan alone.

Built with disabled fans — not around assumptions.

The problem we're solving

Accessibility doesn't begin at the stadium gate.

A matchday starts at home and ends at home. Confidence, planning, getting there, finding your seat, the crowd, getting back — every step shapes whether a fan feels able to go at all.

When one part of the journey breaks, the whole day can feel out of reach.

Before the match

Buying the right ticket, planning the day and knowing what to expect all shape whether a fan decides to go.

Getting there

Travel, routes, lifts and timing can decide whether attendance feels possible at all.

Inside the stadium

Entrances, queues, seating, sensory conditions and the crowd shape the whole experience.

After the final whistle

Leaving safely and getting home is still part of the day — and still part of accessibility.

What fans tell us

We start by listening to disabled fans.

XS360 is built with disabled fans, not around assumptions. These are the things they tell us, again and again.

I want support, not someone taking over.
The best help increases independence. It never takes control away.
Ask me first.
Good support begins with a question, not an assumption — nobody should grab, push or decide for you.
Going with someone makes it possible.
For many fans, attending is only realistic with someone they trust beside them.
Knowing what to expect calms the nerves.
Clear information about the day helps a fan decide whether a match feels possible.
No Fan Alone

#NoFanAlone

No fan should have to go alone.

A Matchday Companion is a fellow fan — usually of your own club — who goes to the match with you. Not a carer, not a service: another supporter who shares the day, helps with the practical parts, and watches the game beside you.

A fellow fan

A companion is a fellow fan, not a carer.

A companion attends with awareness, patience and respect. They might help with finding the entrance, the way to your seats, navigating crowds, or simply being there during a busy matchday.

How it works

Four steps to a match you share.

Companion matching is the heart of XS360 — and you're in control at every step.

  1. 1

    Pick your match

    Find the fixture you want to go to.

  2. 2

    Tell us what would help

    Entrances, seating, navigating crowds, sensory needs — on your terms, sharing only what you choose.

  3. 3

    Review your match proposal

    We suggest a companion going to the same match. You decide, and so do they — nothing is shared until you both accept.

  4. 4

    Enjoy the match together

    Agree a meeting point, stay in touch, and watch the game.

What XS360 does today

Real tools for real matchdays.

Everything here exists in the app right now — designed with disabled fans, for the way matchday actually feels.

Companion matching

We connect disabled fans with fellow supporters going to the same match. Both fans review and accept before anything is shared.

Stadium accessibility info

Step-free routes, seating, quiet spaces and facilities — so fans know what to expect before they travel.

Tips from fans who've been there

Fans share ratings and accessibility tips for each stadium, so the next supporter arrives knowing what to expect.

Group matchdays

Some fans would rather start with a few people than one. Gather at a pub, a fan zone or the stadium around the same match.

Learn before matchday

Short, practical modules help fans and companions feel ready — what to ask, how to help, and how to keep it respectful.

Accessible by default

Larger text, high contrast, dark mode, reduced motion and clear focus — the app adapts to the fan, not the other way around.

What we believe

People make matchday welcoming — not infrastructure alone.

Dignity is non-negotiable

Every part of XS360 is built to reinforce confidence and independence, never dependence.

Ask first, never impose

Fans told us clearly: unsolicited help is not help. Companions learn to ask before they assist.

The full journey matters

A matchday starts at home and ends at home — not at the turnstile.

Community before complexity

The most powerful accessibility intervention is a crowd that is educated, warm and inclusive.

No fan alone

Live sport should belong to everyone.

Whether you're a disabled fan, a supporter who wants to help, or a club ready to make matchday more welcoming — there's a place for you in this.